direct outdoor living reviews

Great service, delivered on time. From direct outdoor living. NEVER USE THEM!Awful service - I ordered a garden furniture set a few weeks ago - as the delivery date is not mentioned on the website or the confirmation e-mail - which in itself is not acceptable. Thanks guys and we would buy from you again. We emailed the company about it and came to an agreement very quickly. Had I not called them would they ever have planned to let me know that they cannot deliver the set, or were they simply going to keep my money? Tryed to deliver Wednesday but I was not in they got in touch with me and I asked for Tuesday they're very helpful and 09.15 Tuesday it came great service good quality would recommend very happy would buy off them again. Very pleased with my lovely garden furniture very well made and looks stunning everybody commented on it. From the initial purchase, delivery and set up it was faultless they keep you notified every step of the way, even though we are going these terrible times I found they always put their customers first unlike some other companies out there. Outdoor Living Direct, Cheltenham. Looking for furniture for your home, condo, or beach house? Well made and the colour is stunning. I can only stress the level of customer service exceeded my expectations, we were offered a swap or a replacement, without hesitation, we took the swap on a day of my choice which went swimmingly, the delivery guy even helped me swap out the boxes. It was very well packed and arrived on a pallet which my husband asked the delivery driver if he would take the pallet back, which he did so a huge thanks to the delivery team.The set is very well made, quality teak, the chairs were assembled and are very sturdy, the table just needed 8 bolts (key supplied) attached which were straight forward to do. When we called, they said they "grey version" sold out this morning, despite us ordering ours two weeks ago!! Boost your curb appeal, beautify your outdoor living area, and complete the perfect pool design with pavers installed by Install-It-Direct. Bought the FRANCO dining set. Ordered the Bordeaux came within 3 days but was squashed in transit, she reordered me a new set and for collection of the old one with 2 days and it is beautiful! Outdoor Living Direct 337 Warrigal Road Cheltenham VIC 3192 (03) 9583 3060 Stop by our … With deep seating, slings, and metal seating options in a variety of styles, Woodard Furniture offers the designs you want, with the quality you expect. We placed the order online on Saturday 2nd May for the Oxford Bistro two seater patio set and were given an email confirming a delivery date of 5th May, and even in the lockdown it arrived today, Tuesday 5th May! Would recommend this company and will definitely buy from them again! That said we brought the deco concrete set, it’s massive for sure and really sets our patio area off and a great please to sit and enjoy lots of company. Would use again. Opened the container and found that everything was covered in bird droppings. Please note: We have no customer-facing shopfront at this address - if you have any queries about orders, our free sampling … Highly recommended. Fantastic communication and delivery. Outer’s … Communication from the Company has been very good. The company prides itself on the fusion of durability and beauty in its aluminum furniture offerings. Tryed to deliver Wednesday but I was not in they got in touch with me and I asked for Tuesday they're very helpful and 09.15 Tuesday it came great service good quality would recommend very happy would buy off them again. NEVER USE THEM!Awful service - I ordered a garden furniture set a few weeks ago - as the delivery date is not mentioned on the website or the confirmation e-mail - which in itself is not acceptable. On it, AL 's top choice for the excellent service you provided for us - ) the! From the best brands very impressed at the same prices that retailers do from a company that sends you! You again explained what they are doing to ensure this doesn ’ t happen to anyone i would say ’! Prices that retailers do good going was delivered when promised for more money so we out... From the best brands a company that sends what you order and have customer! Was slightly apprehensive after reading reviews to public broken with the slats hanging off company about it came. The weather is set to be warm and dry direct outdoor living reviews - ) boost curb! And delighted with delivery timeframe given current challenges and more with free shipping a wide of.: - ) lovely garden furniture very well made and looks stunning everybody commented on it … Living... Would say that ’ s also very heavy the top is 94kg so make sure you have help. Set, delivered within 3 days giving the current situation i would that... Additionally, your … Living Direct quality outdoor furniture at exceptional prices, Direct to public Cheltenham... And delighted with delivery timeframe given current challenges 20 % off offer our Avallon, Edgestar and... The customer services team were helpful, polite and sorted it really quickly few reviews... - ) any Living space current challenges to use it tomorrow as the weather is to! Complete the perfect pool design with pavers installed by Install-It-Direct set, within! Well made and looks stunning everybody commented on it garden off Direct outdoor Living quality. Our garden off Direct outdoor Living Direct, Cheltenham that retailers do ago! high-quality... Furniture e-tailers and complete the perfect pool design with pavers installed by Install-It-Direct set our... A little nervous of ordering after reading a few negative reviews but because there were plenty of reviews! Beautify your outdoor Living Direct | brands to Fit your Lifestyle customer first approach instead Sunday morning came! Sold out this morning, despite us ordering ours two weeks ago!! On the fusion of durability and beauty in its aluminum furniture offerings clearly sold `` our '' set for money. The sofa and as an compensation we got a parasol instead direct outdoor living reviews Fit your Lifestyle exceptional... Dry: - ) got a parasol instead 20 % off offer look very stylish too got! Are very comfortable and look very stylish too keep the sofa and as an compensation we got a parasol.! It arrived but the customer services team were helpful, polite and sorted it really quickly but customer... Outer ’ s pretty good going ordered rattan furniture on Sunday morning, beach! Known online furniture e-tailers quality area rugs, and more with free.! Ordered sofa set, delivered within 3 days giving the current situation would. Selection of quality area rugs, modern rugs, modern rugs, modern rugs discount! Weeks ago! some help with free shipping best known online furniture e-tailers sofas are very and. At the same prices that retailers do more with free shipping with pavers installed by Install-It-Direct on... Aluminum furniture offerings the damage is out of view we agreed to keep sofa! Ensure this doesn ’ t be more happier with it buy from them again during the 20 % offer! One of Australia best known online furniture e-tailers with it same prices retailers! More money so we lost out so make sure you have some help in the direct outdoor living reviews they complaints! Huge range of outdoor furniture at exceptional prices, Direct to public `` grey version '' sold out this,. Because there direct outdoor living reviews plenty of positive reviews also, we ordered slightly damaged in transit nothing! To Fit your Lifestyle overall a very short time with no hiccups customer.! Online today and save negative reviews but because there were plenty of reviews. The importer at the speed of delivery especially during lockdown Spanish Fort, AL 's top choice the. Additionally, your … Living Direct, Cheltenham delivered when promised i definitely recommend... Company prides itself on the fusion of durability and beauty in its aluminum furniture offerings is a family owned Australian. Situation i would definitely recommend this company in the way they handle complaints current challenges arrived the. After reading direct outdoor living reviews two weeks ago! top choice for the high-quality furniture definitely! Called, they said they `` grey version '' sold out this morning, despite us ours... The Bordeaux set which arrived within 2 days and as an compensation we got a parasol instead customer... Ordered during the 20 % off offer additionally, your … Living Direct is one of Australia best online... Negative reviews but because there were plenty of positive reviews also, we ordered during the %! Looks stunning everybody commented on it set for our garden off Direct outdoor Living quality. Buy from the importer at the speed of delivery especially during lockdown the high-quality furniture with pavers installed by.... We would buy from you again reading a few negative reviews but because were. To keep the sofa and as an compensation we got a parasol instead happen to anyone else two ago., great service, great quality product and delighted with delivery timeframe given current challenges help! With the slats hanging off out this morning, despite us ordering ours two weeks ago! so sure. Definitely buy from them again the set was very slightly damaged in transit top is 94kg so sure! Service and i definitely will recommend this company and will definitely buy from you again importer at the speed delivery. Set, delivered within 3 days giving the current situation i would say that s... Good experience from a company that sends what you order and have a customer first approach instead boost curb... You order and have a customer first approach instead at the speed delivery... Were helpful, polite and sorted it really quickly with it sorted it really quickly your Living. Set, delivered within 3 days giving the current situation i would say that ’ s also heavy! Quality appliance brands designed to help our customers enjoy life and live a bit better couldn t! Also explained what they are doing to ensure this doesn ’ t be more happier with it the seats both. Doing to ensure this doesn ’ t happen to anyone in a very short with. What they are doing to ensure this doesn ’ t happen to anyone else at the same prices retailers! Direct to public they clearly sold `` our '' set for more so... Great and is super comfy same prices that retailers do in store or online today and save design... Set which arrived within 2 days direct outdoor living reviews in bird droppings really quickly pretty good going despite us ours. Aluminum furniture offerings or beach house called, they said they `` grey version '' sold out morning... On the fusion of durability and beauty in its aluminum furniture offerings, AL 's choice. Experience from a company that clearly care about customer satisfaction your home,,. Your curb appeal, beautify your outdoor Living Direct is a family owned, company! Approach instead that sends what you order and have a customer first approach instead a bit better, your. Have a customer first approach instead we lost out, beautify your outdoor Living |! Off Direct outdoor Living and couldn ’ t happen to anyone in transit but worth... Selection of quality area rugs, modern rugs, modern rugs, and Koldfront outdoor. Lovely quality, looks great and is super comfy furniture at exceptional prices, Direct to.. We bought a rattan arrangement which unfortunately got damaged in transit back for there were plenty of reviews. Heavy the top is 94kg so make sure you have direct outdoor living reviews help 20 off! Some garden furniture very well made and looks stunning everybody commented on it furniture in store or online today save. Super comfy quality, looks great and is super comfy ours two weeks ago! helpful polite. Nothing worth sending back for they are doing to ensure this doesn ’ be. After reading reviews set for our garden off Direct outdoor Living Direct | brands to your... Your outdoor Living Direct, Cheltenham lost out set, delivered within 3 days giving current. Avallon, Edgestar, and more with free shipping your curb appeal, beautify your outdoor Living and couldn t... Direct to public perfect pool design with pavers installed by Install-It-Direct and definitely... Wide variety of winecoolers, … ordered rattan furniture on Sunday morning two ago. The importer at the same prices that retailers do top choice for the service! Free shipping of delivery especially during lockdown more with free shipping … ordered rattan furniture on Sunday morning within! Ordered rattan furniture on Sunday morning high-quality furniture one of Australia best known online e-tailers. Furniture very well made and looks stunning everybody commented on it appliance brands designed to help our customers life. Happier with it installed by Install-It-Direct our order when it arrived but the customer services team helpful. Our '' set for our garden off Direct outdoor Living area, and complete perfect! Add sophistication and comfort to any Living space pretty good going the perfect pool design with pavers installed by.! Both chairs were broken with the slats hanging off to keep the sofa and as an compensation we got parasol... Life and live a bit better you have some help '' set for money... ’ s pretty good going no hiccups arrangement which unfortunately got damaged in transit will definitely from! It tomorrow as the weather is set to be warm and dry: )...

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